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Review Highlights
“The professionalism and efficiency was supreme, and my wife's ambitious plan was pulled off without a hitch.” in 3 reviews
“John's experience and guidance throughout the preparation of our event was invaluable, and ultimately a success.” in 3 reviews
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About the Business
Business owner information
John P.
Cheers Chefs, Bartenders and Wait Staff is an event staffing, planning & catering service that provides culinary chefs, polished wait staff, professional bartenders, parking attendants, valets, greeters, sommeliers, party chefs, sanitation staff, tent & party rentals, ice & beverage delivery, and referrals to all entertainment and party services in the Fairfield County, NY and Westchester County, CT areas. "CHEERS" will do as much or as little in the planning & execution of your events. "CHEERS" catering rates are typically up to 35% less than most custom caterers due to their cost + labor pricing formula. We "cut out some of the fat," so to speak. It's your food, your home or hosted at a public venue -- you simply reimburse us for the food receipts and compensate us for our time to procure the groceries needed for your event, prep & deliver. We are your DIY support staffing service!
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17 reviews
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- Jared R.New Canaan, CT01Dec 26, 2023
This business gave an extremely rude and unprofessional response to a inquiry seeking their services.
Helpful 0Thanks 0Love this 0Oh no 0 - Kim G.Brooklyn, NY04Oct 31, 2022
We had the best experience beginning with help from John on logistics, planning, and pricing. During the party we had excellent service from Tom and Dave from start to finish, who went out of their way to accommodate any request. Our guests were well taken care of and all were impressed:)
Helpful 0Thanks 0Love this 0Oh no 0 - Katie W.Fairfield, CT01Feb 1, 2022
They were awesome!! Great bartenders, they were so professional
and I didn't have to worry about them for one minute. I'm going to use them again, they're fantastic!!Helpful 0Thanks 0Love this 0Oh no 0 - Susan H.New Canaan, CT555May 1, 2022
We used Cheers Butler Services for a college graduation party. Our bartender was awesome! Friendly, helpful and fun!
Helpful 0Thanks 0Love this 0Oh no 0 - Cindy T.Newport Beach, CA01Sep 6, 2022
It is always a pleasure working with Cheers Butlers service, they are very reliable and responsive. I have used them on numerous occasions whether it be to tend bar or to cook or to serve. The staff is professional, courteous, trustworthy and timely. I highly recommend them.
Helpful 0Thanks 0Love this 0Oh no 0 - Malita M.San Francisco, CA02Mar 7, 2022
So tried to hire this company and was told that "it's sounds like you are going to be a difficult client, and I just rather not get involved." All because I said, the bar is not going to be opened until after dinner. WTH. It's mine wedding and I'm paying, so if I want the bar closed till after dinner, that's what I want. I'm a nice person and a Christian. I know what I want and the bar is for my husband's people and a couple other people. They already know the rules and my guest are fine with it. That does not make me a difficult person. Wow.
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
John P.
Mar 8, 2022
Yelp review
That’s not the case at all Malita. This is only the 2nd time in 31+ yrs operating my business I have chose to not serve a prospective client.
I have learned to listen very carefully in the interviewing / consultative process.
Whether you wanted the bar open or not had no bearing on why I decided I did not want to continue entertaining you as a potential client.
The reason I went in that direction is because the information you gave me: re: 75-80 guests w/ 8-10 people at each table with plate service dictated we would need a minimum of 4 wait staff & 1 Captain and 1 Bartender.
You then suggested since the bar would not be open until after dinner the bartender could double as one of the wait staff.
It was the manner & tone in your voice that made me conclude you would be a difficult client.
You also indicated you had already spoken to other staffing companies who were recommended by the venue and you were checking to learn if they were competitively priced.
Cheers does not compete on a price basis yet I will always do what I can to provide the best possible price given all concerns. I refuse to enter into a relationship where a customer blatantly states “It’s my wedding, I know what I want and need.”
The moment you made that statement I realized you were not going to take my advice into consideration if down the line I told you we needed more staff.
Hence the reason I chose to inform you I prefer not to get involved because that was the Red Flag.
In the past I ignored Red Flags only to learn those prospects who became clients were difficult to deal with and often did not tip my staff appropriately.
Cheers comes highly recommended where 85% of our business is by repeat & referrals. I do very little advertising removing over $80k of advertising each year post 9-11. I have lived off my customer base for over 20 years. While I can always use more business I’m not desperate to provide service to each prospect who calls me. Covid killed our business the past 2 years! My staff & I can certainly benefit from your business but not at the risk of ending up in court to be paid for our services in full or challenged for money paid because you decided you weren’t happy w/ some aspect of our service. In 30+ yrs operating Cheers Butlers I have not missed in providing the best possible service given various challenges we have encountered through the years.
It’s unfortunate you misunderstood the reason why your words and how you delivered lead me to walk away from doing business w/ you.
But now you know the reason why I chose to walk away.
Some business simply is not worth the risk and that is my prerogative as a businessman. - Kristina W.Wilton, CT04Jun 29, 2021
John Piro always delivers - he has assisted me with several large family get togethers, most recently a Gender Reveal Party. The staff who arrived were very professional and went to work right away helping set up our tent, tables, chairs and tables. Then moved on to getting all the horsd'oeuvres in place on the tables, and as the food arrived from the caterer they displayed everything very nicely on the tables and put all the drinks in coolers with ice and as guests arrived served them with efficiency. It was clear they had done this many times before. I appreciated that they wore masks and were considerate to clean up the kitchen prior to leaving. Thank you Manny and Chef Janet!!
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John P.
Feb 13, 2022
Thank you Kristina! It's been a pleasure serving you over the years!
- Domenic C.Norwalk, CT02Mar 2, 2019
Cheers provides everything you'd expect from a premier caterer: efficiency, promptness and professionalism with a smile.
Domenic CocchiaHelpful 0Thanks 0Love this 0Oh no 0Business owner information
John P.
Mar 9, 2022
Thank you Domenic.
- Magnolia F.SOUTHPORT, CT2202Mar 2, 2017
John & his team have helped us with 2 major parties at our home 2 years in a row.
We were so pleased with the entire operation! We were able to speak with the chef that would prepare the food to customize our selections. The servers are kind , friendly and wonderful.
We turned our kitchen over to them & they made it all happen effortlessly! When they left after the party, everything was cleaned up and the leftovers packed up and in my fridge! John even returned the next day and helped me fold up the chairs that the rental company was coming to pick up, He is a consummate professional who goes the extra mile for his clients. Our parties were fun and stress-free thanks to Cheers! Hire them, you 'll be glad you did!Helpful 0Thanks 0Love this 0Oh no 0 - Dolly P.Norwalk, CT0117Dec 5, 2018
I used Cheers for the first time this holiday season and was 100% thrilled with the assistance and service that was provided. I will definitely be coming back to them for future staffing needs. We were only in need of one helper to assist with serving and cleaning up during our Thanksgiving meal. I was grateful that they were able to find someone for us on such short notice. Our helper was attentive, warm, respectful and diligent in his work. Excellent business!
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